Shipping Policy

1. Shipping Information

At Ana & Bella's Fashion Canvas, we are committed to providing a reliable, secure, and efficient shipping experience. Every order is carefully prepared and packaged to ensure it arrives in excellent condition.

2. Processing Time

In-stock items are typically processed within 1–2 business days after payment has been successfully received.
Custom-designed, personalized, or handcrafted items require additional production time. Estimated processing times will be communicated at the time of purchase.
Orders are processed Monday through Friday, excluding weekends and holidays.

3. Shipping Methods

We offer several shipping options during checkout to best meet your needs.

Domestic Shipping (United States)

Orders may be shipped using trusted carriers, including:

USPS
UPS
FedEx

International Shipping

International orders are shipped through reliable international courier services.

Please note that customs duties, import taxes, VAT, brokerage fees, and any additional charges imposed by the destination country are the responsibility of the customer.

4. Shipping Costs

Shipping rates are automatically calculated during checkout based on:

Package weight
Package dimensions
Shipping destination
Selected shipping service

The total shipping cost will be displayed before completing your purchase.

5. Estimated Delivery Times

United States

Standard Shipping

Estimated delivery:
3–7 Business Days

Expedited Shipping

Estimated delivery:
1–3 Business Days

Express Shipping

Estimated delivery:
2–3 Business Days

International Orders

Delivery times vary depending on the destination country, customs processing, and the selected shipping service.

International delivery estimates will be provided during checkout whenever available.

Please note that international shipments may experience delays beyond our control due to customs inspections, weather conditions, or carrier-related issues.

6. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

Your tracking number
Shipping carrier
Estimated delivery date (when available)

You may use the tracking number provided to monitor the status of your shipment.

7. Delivery Notifications

Depending on the shipping carrier, you may receive email or SMS notifications regarding your shipment.

Please ensure that your email address and telephone number are accurate when placing your order.

8. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Ana & Bella's Fashion Canvas is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

9. Undeliverable or Returned Packages

If a package is returned due to:

An incorrect address
Failure to claim the package
Refused delivery
Multiple unsuccessful delivery attempts

The customer will be responsible for any additional shipping charges required to resend the order.

Original shipping fees are non-refundable.

10. Lost or Damaged Packages

If your package arrives damaged or appears to have been lost in transit, please contact us within 5 business days of the expected delivery date.

We will work directly with the shipping carrier to investigate the issue and assist you in resolving your claim as quickly as possible.

11. Delays Beyond Our Control

While we strive to deliver every order promptly, Ana & Bella's Fashion Canvas is not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

Severe weather
Natural disasters
Customs inspections
Carrier delays
Labor strikes
Government restrictions
Holidays

12. Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us.

Ana & Bella's Fashion Canvas

📧 anaot@anabellasfashioncanvas.com

📧 anabellasfashionconsultant@gmail.com

🌐 www.anabellasfashioncanvas.com