Question 1

What materials can you expect in the jewelry?

Accepted Answer

You can expect high-quality materials such as sterling silver, gold, genuine gemstones, and quality crystals, depending on the piece.

Question 2

What’s the best way to care for your jewelry after you wear it?

Accepted Answer

To help your jewelry stay beautiful, take it off before showering, swimming, or applying perfume and lotions. Wipe it gently with a soft cloth after wearing it, then store it separately to avoid scratches and tangles.

Question 3

Can you ask for a custom jewelry piece?

Accepted Answer

Yes, you can request a custom piece for select designs. Share your idea, and you can work through the details to create something unique for you or as a gift.

Question 4

What can you do if your purchase is not the right fit?

Accepted Answer

If your purchase isn’t right, you can return it within the stated return window as long as it is unworn and in original condition. Check the returns policy page for the full details before you send anything back.

Question 5

How long will it take to receive my order?

Accepted Answer

Shipping time depends on your location and the shipping method selected. Once you place your order, you will receive a confirmation email with tracking information so you can track your package.

Question 6

Do we offer international shipping?

Accepted Answer

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary by location.

Ana & Bella's Fashion Canvas

Frequently asked questions