Question 1

What materials do we use in our jewelry?

Accepted Answer

We use high-quality materials like sterling silver, gold, genuine gemstones, and quality crystals in our jewelry.

Question 2

How do we keep our jewelry looking new and shiny?

Accepted Answer

To keep our jewelry looking new and shiny, we recommend cleaning it regularly with a soft cloth and storing it in a dry, safe place. Avoid contact with chemicals and cosmetics to maintain its beauty.

Question 3

Do we provide custom jewelry orders?

Accepted Answer

Yes, we provide custom jewelry orders for some pieces. Contact us to discuss your needs and create a unique piece just for you or a loved one.

Question 4

What if I'm not happy with my purchase?

Accepted Answer

If you're not happy with your purchase, you can return it within the specified period as long as it's in its original, unworn condition. Please check our return policies page for more details.

Question 5

How long will it take to receive my order?

Accepted Answer

Shipping time depends on your location and the shipping method selected. Once you place your order, you will receive a confirmation email with tracking information so you can track your package.

Question 6

Do we offer international shipping?

Accepted Answer

Yes, we offer international shipping to most countries. Shipping costs and delivery times vary by location.

Ana & Bella's Fashion Canvas